Shipping policy
Shipping & Delivery Policy
At Salvage This, we are committed to providing a simple, reliable, and convenient shipping experience. We offer free standard shipping throughout the United States, with no minimum purchase required. Our goal is to ensure your order arrives safely and that you have clear information about delivery timelines, tracking, and shipping procedures.
1. Shipping Coverage
We currently offer standard shipping within the United States.
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Shipping Cost: Free standard shipping on all eligible orders.
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Minimum Order: No minimum purchase required.
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Delivery Area: United States.
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Delivery Days: Monday through Friday, excluding public holidays.
Any shipping restrictions or exceptions applicable to a particular product will be communicated on the relevant product page or during checkout.
2. Order Processing Time
Orders are processed after they have been successfully placed and payment has been confirmed.
Please allow 1–2 business days (Monday–Friday) for us to carefully process and prepare your order for shipment.
Orders placed on weekends or public holidays may begin processing on the next business day.
3. Shipping and Delivery Times
Delivery times vary depending on product availability, your shipping address, carrier schedules, and the size or nature of your order.
Once your order has been process, please allow 3–4 business days (Monday–Friday) for delivery.
Your order is expected to arrive within 4–6 business days (Monday–Friday) from the date your order is placed.
Please note that delivery estimates are not guaranteed. Weather conditions, carrier delays, holidays, and other circumstances beyond our control may affect delivery.
4. Order Confirmation and Tracking
After placing an order, you will receive an order confirmation when your purchase has been successfully recorded.
Once your order has shipped, we will provide tracking information when available so you can follow your shipment.
To check the status of your order, please visit our Track My Order page.
If you have difficulty accessing your tracking information, contact our customer support team for assistance.
5. Delivery Location and Access
Our delivery partners generally deliver packages to the front door of a house or to a suitable, accessible location in the entrance or lobby of an apartment or condominium building.
Delivery to an individual apartment unit, upstairs room, or specific location inside a property is not guaranteed and depends on the carrier's service and the property's accessibility.
For furniture and oversized items, standard delivery does not include assembly, installation, moving existing furniture, or removal of old furniture unless these services are explicitly stated in the product listing or confirmed at checkout.
If a carrier cannot safely complete a delivery, it may arrange another delivery attempt or provide further instructions.
6. Do I Need to Be Home for Delivery?
Whether you need to be present depends on the carrier, the shipment, and the delivery requirements for your order.
If the carrier permits unattended delivery, your package may be left in a suitable location. For larger or specialized shipments, your presence may be required.
Please ensure that your delivery address is accessible and that any delivery instructions provided are accurate. Salvage This cannot guarantee that a carrier will follow special instructions that fall outside its delivery service.
7. Multiple Packages and Furniture Shipments
Some furniture items may be shipped in multiple boxes or packages. Smaller items or components may also arrive separately from the main shipment.
When multiple packages are used, tracking information may be provided for each shipment when available.
If your order appears incomplete, please check all tracking details and allow time for separately shipped packages to arrive. If an item or package is missing, contact us so we can investigate with the carrier.
8. Changing Your Shipping Address
If you need to correct or change your shipping address, please contact us as soon as possible after placing your order.
We will do our best to accommodate the request before the order ships. However, address changes cannot be guaranteed once an order has been processed or handed over to the carrier.
Please review your shipping details carefully before completing checkout.
9. Incorrect Addresses and Failed Deliveries
Customers are responsible for providing a complete and accurate shipping address, including apartment or unit numbers where applicable.
If an order cannot be delivered because of an incorrect or incomplete address, restricted access, or repeated unsuccessful delivery attempts, additional arrangements may be required.
Please contact our support team promptly if you believe you entered incorrect shipping information or received a delivery exception notification.
10. Delayed, Lost, or Damaged Shipments
If your order is delayed, the tracking information may provide the latest available update. Delivery delays can occur because of carrier disruptions, severe weather, holidays, or other unforeseen circumstances.
If your shipment appears lost, has not received tracking updates for an extended period, or arrives damaged, please contact our customer support team. Include your order number and any relevant photographs or tracking details so we can review the issue and assist you.
We will work with the carrier, where appropriate, to help resolve the situation.
11. Shipping Costs and Additional Services
Standard shipping is free throughout the United States, with no minimum purchase required.
Special delivery services, if offered, may have separate terms or charges. Any applicable charges will be disclosed before the order is completed.
Free standard shipping does not automatically include assembly, installation, room-of-choice delivery, or removal of existing furniture.
12. Contact Us
If you have questions about shipping, delivery estimates, tracking, or an existing order, please contact us using the information below.
Business Name: Salvage This
Phone: +1 (515) 229-6406
Email: support@salvagethisadel.com
Business Address: 114 E Court Ave, Winterset, IA 50273, United States
Website: https://salvagethisadel.com/
Track Your Order: https://salvagethisadel.com/apps/track123
Facebook: https://www.facebook.com/salvagethisadel/
Our customer support team will be happy to assist you with your shipping and delivery questions.